🚚 Shipping Policy

At Eratiana, we take great care in preparing and delivering every gift.
Below you’ll find important information regarding our shipping process.

📦 Order Processing

Orders are typically processed within 1–3 business days after confirmation.
Custom or personalized orders may require additional processing time.

🇱🇰 Shipping Within Sri Lanka

Delivery available across Sri Lanka

Estimated delivery time: 1–3 business days after dispatch

Delivery timelines may vary based on location and courier availability

🌍 International Shipping

We offer international shipping to selected destinations.

Estimated delivery time:

Asia: 5–7 business days

USA & Europe: 7–21 business days

Delivery times may vary due to customs clearance

💰 Shipping Charges

Shipping fees are calculated at checkout based on the destination and package size.
International customers may be responsible for customs duties or import taxes imposed by their country.

📍 Order Tracking

Once your order has been dispatched, tracking details will be shared via email or WhatsApp.

⚠️ Important Information

Please ensure delivery details are accurate at checkout

While we strive to ensure timely delivery, Eratiana cannot be held responsible for delays caused by incorrect addresses or customs procedures.

📞 Need Assistance?

For shipping-related inquiries, contact us at:
📧 info@eratiana.com
📞 +94 77 933 9853